❓ Frequently Asked Questions

Yes! All games use virtual credits that have no real-world value. They are designed purely for fun, entertainment, and social interaction. You never need to spend real money to play any of our games.

Yes, players must be at least 18 years old to access PlusToPlays, in line with New Zealand's guidelines for social gaming websites. We take age verification seriously to ensure a safe gaming environment.

Click the "Sign Up Free" button in the top navigation, fill in your email and create a password, verify your email address, and you're ready to play! You'll receive 50,000 free credits as a welcome bonus.

We offer over 100 games including 5-reel video slots, classic 3-reel slots, video poker, multiplayer games, and more. Our library includes everything from traditional fruit machines to modern themed slots with bonus features.

We update our game library regularly, usually every month, based on player feedback and community suggestions. Follow us on social media or check the "New" category in our Games section to see the latest additions.

While you can browse our game selection, you'll need to create a free account to play. This allows us to save your progress, track your achievements, and provide you with daily bonuses and rewards.

Yes! Our platform is fully optimized for smartphones and tablets, so you can enjoy social casino games on the go from any device. No app download required - just visit our website from your mobile browser.

Our platform supports Chrome, Firefox, Safari, and Edge. Keeping your browser updated ensures the best performance and access to all features.

This may be due to slow internet connection, cached files, or temporary server updates. Try refreshing the page or clearing your browser cache. If problems persist, please contact our support team.

PlusToPlays works on most devices. For smooth play, we recommend at least 2GB RAM and a stable internet connection. Most modern smartphones, tablets, and computers will run our games without any issues.

You can earn credits through: daily login bonuses (claim every 24 hours), playing games and winning, participating in tournaments, completing achievements, and receiving gifts from other players. We also offer special promotions regularly!

Yes, account holders can reset progress from the settings menu. Guest players can simply clear browser data to restart. Please note that resetting your progress is permanent and cannot be undone.

Click "Login" and then "Forgot Password" on the login screen. Enter your registered email address, and we'll send you instructions to reset your password. Check your spam folder if you don't receive the email within a few minutes.

Tournaments are friendly competitions where players climb leaderboards and earn exclusive virtual rewards. Join a tournament, play the specified games to earn points, and your ranking determines your prize. They are for fun only and involve no real prizes.

Many tournaments are completely free to join! Some premium tournaments may require an entry fee in virtual credits, but there are always free options available daily.

Winners are determined by points earned during the tournament period. Points are typically based on wins, bet sizes, and game performance. Check each tournament's specific rules for detailed scoring information.

Yes! You can connect with friends, exchange virtual gifts, and join multiplayer events for more fun together. Use the community features to find friends, join chat rooms, and participate in social events.

Yes, PlusToPlays has a community section where players can share tips, chat, and discuss experiences in a friendly environment. Visit the Community page to access forums, chat rooms, and social features.

Yes, we provide daily login rewards and bonus features that help make your gaming sessions more enjoyable and rewarding. Log in every day to claim your bonus and watch it grow with consecutive days!

Yes, each game has audio settings where you can mute or adjust volume. Global sound settings are also available in your profile settings to control all game audio at once.

You can contact us through the contact form on our Contact page or email us at support@PlusToPlays.com. Please include details about your device and browser. We aim to respond within 24 hours.